A program that enhances quality of life through sustainable, equitable, and innovative solutions for flood reduction and water quality improvements to support Memphis as the City of Choice in which to live, learn, work and play.
The primary focus of the MSQ2 Program Team will be to address flooding issues in the City of Memphis in a transparent and fiscally responsible manner. We will work to evolve the City’s approach from being reactive to flooding events to pro-actively identifying areas at risk of flooding and finding ways to mitigate those risks.
Any questions regarding the City of Memphis’ involvement in the National Flood Insurance Program can be directed to the Division of Engineering’s Civil Design Bureau at 901-636-6700.
- If you are currently experiencing life-threatening flooding, regardless of cause, call 911.
- Blocked inlet or other maintenance concern? Please contact the Division of Public Works, Drain Maintenance Department.
- Questions regarding the Mississippi River floodwall, levee, and pump stations? Please contact the Division of Public Works, Environmental Engineering Department Flood Control Emergency Section.
- Questions regarding stormwater quality management, such as pollution in the stormwater drainage system or erosion prevention/sediment control? Please contact the Memphis Stormwater Program.
All flooding concerns will be evaluated. However, issues will be addressed based on frequency and severity.
Enhancing the capacity of the drainage system by increasing culvert size, installing detention, and placing green infrastructure where feasible.
Proposed projects will be categorized based on the type of issue, frequency of occurrence, and number of properties affected.
This would be a private matter between property owners. The City cannot get involved in these matters.
- In case of immediate life-threatening concerns, contact 911.